Coffee
Is Blue Vale 100% Jamaica Blue Mountain® Coffee?
Yes. Blue Vale is made with 100% Jamaica Blue Mountain® coffee sourced from certified farms within Jamaica’s protected Blue Mountain region. We do not blend it with coffee from other origins.
What is the difference between First Reserve and Peaberry Reserve?
First Reserve offers the smooth, balanced character Jamaica Blue Mountain® coffee is known for. Peaberry Reserve comes from the rarer coffee cherry that develops one rounded seed instead of two, producing a brighter, more concentrated cup.
How should I brew Blue Vale?
Blue Vale is roasted to preserve balance, sweetness, and clarity. For French press, use freshly ground coffee, filtered water and a consistent coffee-to-water ratio. See our Brew Guide for the full method.
How should I store the coffee?
Keep the coffee sealed in its original bag or another airtight container, away from heat, moisture, and direct sunlight. For everyday use, we do not recommend storing coffee in the refrigerator.
Orders & Shipping
Where does Blue Vale ship from?
Blue Vale coffee is roasted to order in New York and prepared for shipment after roasting.
How long will my order take to arrive?
Transit estimates are shown at checkout and begin once your order has shipped. Because our coffee is roasted to order, please allow time for roasting and preparation before carrier transit begins.
Can I change or cancel my order?
Contact us as soon as possible. Once an order has entered fulfillment or been handed to the carrier, we may not be able to change or cancel it.
What if my order arrives damaged or incorrect?
Send us a note with your order number and, when relevant, a photo of the issue. We’ll review the details and work to make it right.
Gifting
Can I send Blue Vale as a gift?
Yes. Blue Vale coffee and gift sets can be sent directly to a recipient. Use the recipient’s delivery address at checkout.
Do you offer corporate gifting?
Yes. Blue Vale supports client gifts, executive recognition, milestones, and larger gifting programs. Corporate orders can be coordinated for timing, recipient details, and personalization.
Can corporate gifts be sent to multiple addresses?
Yes. We can coordinate corporate gifting programs for multiple recipients. Recipient information and delivery timing are handled as part of the corporate gifting process.
How far in advance should I plan a corporate order?
Lead time depends on order size, personalization, recipient count, and requested delivery timing. For larger or date-sensitive programs, contact us early so we can confirm availability and a fulfillment schedule.
Still have a question?
Send us a note.
For order-specific questions, coffee guidance, or anything that needs a little more attention, contact Blue Vale.